Privacy Policy

Last Updated: March 14, 2026

Introduction

Welcome to the Privacy Policy page for Total Energies Cambodia. This policy outlines how Total Energies Cambodia ("we," "our," or "us") collects, uses, maintains, and discloses information collected from users (each, a "User") of the https://www.totalenergies.com.kh website ("Site"). This privacy policy applies to the Site and all products and services offered by Total Energies Cambodia. We are committed to protecting your privacy and ensuring a safe online experience.

Information We Collect

Total Energies Cambodia may collect non-personally identifiable information about Users whenever they interact with our Site. This type of information is gathered to help us understand how our Site is used and to improve your browsing experience. The non-personally identifiable information we may collect includes:

IP Address: Your Internet Protocol address, which is a numerical label assigned to your device in a computer network. This helps us understand geographic usage and troubleshoot technical issues.
Browser Type: Information about the web browser you are using (e.g., Chrome, Firefox, Safari) to access our Site.
Operating System: Details about the operating system of your device (e.g., Windows, macOS, Android, iOS).
Pages Visited: Information regarding the specific pages you visit on our Site, the order in which you visit them, and the time spent on each page.

This information is collected in an aggregated and anonymous form and is not linked to any specific individual.

Cookies

Our Site may use "cookies" to enhance the User experience. Cookies are small text files placed on your hard drive by a website server. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

How We Use Cookies: Cookies are used to remember your preferences, track website usage (for analytical purposes), and improve site functionality. They help us understand which sections of the Site are most useful and how we can further enhance content and navigation.
Managing Cookies: You have the option to set your web browser to refuse cookies or to alert you when cookies are being sent. However, please note that some parts of the Site may not function properly if you choose to disable cookies.

Third-Party Services

We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or conducting statistical analysis. These third-party services may have access to your non-personally identifiable information for the sole purpose of performing these tasks on our behalf and are obligated not to disclose or use it for any other purpose. We encourage you to review the privacy policies of any third-party services linked from our Site.

Advertising

Our Site does not directly serve third-party advertisements that collect personal data. However, we may use aggregated, non-personally identifiable data for general marketing and analytical purposes. We do not use personalized advertising based on individual user behavior on our Site.

Children's Privacy (Under 13)

Protecting the privacy of the very young is especially important. Our Site is not intended for, nor does Total Energies Cambodia knowingly collect or solicit any personal information from anyone under the age of 13. If you are under 13, please do not use or provide any information on this Site or through any of its features. If we learn we have collected personal information from a child under 13 without verification of parental consent, we will take steps to remove that information promptly. If you believe we might have any information from or about a child under 13, please contact us immediately.

Changes to This Privacy Policy

Total Energies Cambodia has the discretion to update this privacy policy at any time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the non-personally identifiable information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Contacting Us

If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this Site, please do not hesitate to contact us. You can reach us by visiting our Contact Us page.